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Covid-19 Update

Home /

Covid-19 Update

Covid-19 Update

Optimism is a superpower! At FEST, we always look on the bright side – in all we do – and stay positive when things get rough. This mindset enables us to continue to offer you the best service possible, even in these times of covid-restrictions. Here’s how we go about it: 

Covid-proof services Our stores are open again, both in the Netherlands and Belgium*. Super excited to see you there! Just walk in or schedule a free interior advice or private shopping session. Can't drop by? Our virtual doors are always open, for interior advice as well.

*From Friday 29 October 2021 on, masks are obligated in public indoor spaces in Belgium, so we ask visitors - just like our employees - to wear one.

Lead-times made to order furniture  Due to the pandemic, the producers of our made to order products are a bit behind on schedule. We don’t want to hurry them, as they need their time to create high-quality furniture. For that reason, it might take around two weeks extra for them to finish your new FEST item. Please take this into account when ordering made to order products. 

Lead-times in-stock products  Due to the pandemic, the producers of our in-stock products are a bit behind on schedule. At the same time, the demand is higher than expected. This combination causes products to be temporarily out of stock. We are working hard to re-stock all products.

Delivery  You might have noticed that all parcel services are super busy. Make sure to place your orders in time to avoid disappointment by any delays. 

Shipment of smaller products (home decor and small furniture):

  • Please keep into account that it might take up to six days for home décor webshop orders to arrive. 

  • For small furniture we keep an extra delivery time of 4 weeks (for webshop orders) in mind. / For small furniture it’s safe to keep an extra delivery time of 4 weeks (for webshop orders) in mind.

Shipments of (large) furniture

  • The Netherlands, Belgium & Germany: we still offer full-service delivery. Our delivery staff will keep all Covid rules in mind.

  • Other countries: please contact

    for more information.

Contact

+31 20 808 53 47

Available from Monday to Friday

from 09:30 to 17:00

service@festamsterdam.com

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